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Call Center Services & Solutions

 

Executive - Boutique Call Center Services

At CAB, we provide more than just the latest in call center technologies. With over 50 years of outsourcing experience, CAB offers to be a true partner that is dedicated to helping your company. Our US based center can deliver the resources necessary to build your brand. We offer a full range of services and solutions, utilizing the latest technologies to ensure security, efficient performance, and results.

        

                                                             Enterprise Class Capabilities

  • 24/7 Availability
  • Experienced FCRA Certified Agents
  • Support Multiple Campaigns per Client
  • Rapid Ramp-up and Deployment
  • Custom Scripting and Process Development
  • Customizable IVR
  • Predictive Dialer
  • Recording - Reporting - Analytics
  • 1 Month to Multiyear Engagement
  • Award Winning Customer Support


 Services Sampling:

  • Customer Care/Support

  • Lead Generation

  • Service Appointments/ Scheduling

  • Political Campaigns/ Polling

  • Seasonal / Queue Overflow                Additional Services


 

 Engagement Solutions:

  • Inbound
  • Outbound
  • Blended Solutions
  • Message Blasting - E-mailLive Chat Text

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We offer a unique "white glove" experience to the Call Center industry. Large enough to handle your business, yet we maintain the culture of a small company, working hard to earn and keep your business.

Whether you need help with responsive customer management programs, lead generation for your sales team, or supporting emergency response efforts, CAB is here to help you with customized scripting, superior metrics and outstanding performance.

"What differentiates you from your competitors is the level of service. It's what separates you from the pack." Toni Bell, former VP of DirecTV and current Director of Operations for CAB. 

 

Call us today at 1-800-233-4674 or visit our contact page.

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800.233.4674 843.266.4820

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"We were very impressed with CAB’s ability to quickly deploy the technical resources, implement required software systems, and train their personnel all within a very short time frame."

—Eric Stevenson, Director of Member Services CSID